Rama’s is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
WHAT IS PERSONAL INFORMATION AND WHY DO WE COLLECT IT?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, employee and job title.
This Personal Information is obtained in most cases via our lead generation form either through advertising through third parties such as Linked-in and Facebook and through our website.
We collect your Personal Information for the primary purpose of identifying your needs and how our products and services will best be adapted to meeting these needs. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information should it deviate from the purpose mentioned above.
Under no circumstances does Rama’s use your personal information for the purpose of sharing it with a third party.
DISCLOSURE OF PERSONAL INFORMATION
Rama’s will at no time share your personal information with anyone other than the circumstances below:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
SECURITY OF PERSONAL INFORMATION
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
ACCESS TO YOUR PERSONAL INFORMATION
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
HH Equistyle Products will not charge any fee for your access request.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.